Posted tagged ‘Dan McCarthy’

20 Signs That You Cannot Be Trusted As A Leader

April 12, 2012

Job satisfaction has decreased since the beginning of the recession in 2008. According to Gallup polls U.S. workers have reported a decrease in job satisfaction. The Gallup-Healthways Work Environment Index score has dropped from 51.3 on January 1, 2008 to 47.5 on June 1, 2011. The Index includes four items: job satisfaction, ability to use one’s strength at work, treatment of supervisor, and is it an open and trusting work environment.

Other studies highlight how stressful the work environment can be:

71percent of American workers are”not engaged”or”actively disengaged” at work (Gall-up2011)

69 percent of employees report that work is a significant source of stress (American Psychological Association, 2009)

52  percent of employees simply don’t believe the information they receive from managers (Discovery Surveys, Inc.)

47 percent of employers think that employee trust has declined (Hewitt Associates LLC, 2009, p.2)

All of the above items are strongly effected by the leaders employees report to or are supervised by. Dan McCarthy has a great blog devoted to leadership topics and his blog post 20 Signs That You Cannot Be Trusted As A Leader contains some great examples of how many leaders destroy trust in the workplace.

1. You don’t do what you said you were going to do.

2. You overpromise and under deliver.

3. You’re unpredictable and inconsistent.

4. You always seem to have a hidden agenda.

5. You’ll agree just to avoid conflict.

6. You never share anything personal about yourself.

7. You never seem to finish anything you start.

8. You have a reputation that says you can’t be trusted.

9. You’re never willing to take a stand.

10. You won’t listen.

11. You don’t seem interested in what’s important to others.

12. You gossip about other people and disclose confidential information.

13. You make decisions but don’t explain how and why you made the decision.

14. You often change your plans or mind and don’t tell others about it or explain why.

15. You come across as uncompassionate and insensitive.

16. You won’t admit your mistakes or acknowledge your weaknesses.

17. You misrepresent other’s views.

18. You’ll say anything to achieve your objectives and results.

19. You sugarcoat the truth.

20. You see others as a threat when they are successful or come up with good ideas.

Anything to add to the list?

What Do You Think?

March 28, 2010

Dan McCarthy has a great blog devoted to leadership that I have recently started following. Dan has a great post about how using four words (“What do you think”?) can make you a better leader. Trust is a critical component of any successful organization. If employees do not believe that they can trust each other or management then many issues are going to get in the way of everything an organization is trying to achieve.

As Dan McCarthy points out in his post“Showing trust is the best way to receive trust in return. Leaders who don’t try to solve all the problems themselves but instead involve the employee or team show trust. Involvement builds commitment.”

Tom Peters one of my favorite business writers in his new book also focuses on the words “What do you think”  According to Peters’ “The four most important words in any organization are “What Do You Think?” Why are these words so important? What you are really saying is “you are a person of value that has an opinion that I want to hear.” Remember (and use) these four words and you will benefit enormously”.

How many of us have experienced meeting with a management level employee who goes on and on about their thoughts as to what needs to be done and not once are the opinions of others requested. McCarthy has this gem in his post “I can’t tell you how many times I’ve had meetings with senior leaders and at the end of the hour, not once did they ask me for my opinion. I once even timed a new VP. It took 57 minutes (in a one hour meeting) until he finally said “So what do you think?”, as he glanced at his watch. At least he remembered to ask.”

Do you agree that the four most important words in any organization are “What do you think”?